2-Factor Signing Now Required for All Documents

To enhance security, Rawson Management now requires all documents sent for signature to use 2-factor authentication (2FA).

This means each signer must have a mobile number linked to their details when sending a document.

What’s Changing?

Previously, you could send documents using only the signer’s name and email address.

Going forward, you’ll also need to include a mobile number for each signer.

How to Send a Document

When setting up your document:

1. Navigate to “Who Must Sign?”
2. Enter the signer’s:
   • Name
   • Email address
   • Mobile number (required)

You won’t be able to proceed without completing all three fields.

What the Signer Experiences

1. The signer receives the signing request via email as usual.
2. When they click the link, they’ll be prompted to enter a One-Time Pin (OTP).
3. The OTP is sent to their mobile number via SMS.
   • If SMS is delayed, fallback options include WhatsApp and voice call.

Why This Matters

Adding a mobile number ensures that only the intended recipient can access and sign the document, keeping your transactions secure and compliant.

If you need help or have questions, please reach out to support via the in-app chat Or Support@quicklysign.com.